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Today, there are more than two billion Firstline Workers, who are often a customer’s first point of contact, making them the first to represent a company’s brand. Microsoft partnered with Harvard Business Review Analytic Services to survey the roles and importance of the Firstline Workforce within the context of digital transformation.
Of the 383 business leaders.
When you’re a successful food blogger, cookbook author, TV celebrity, world traveler, devoted wife, expecting mother, and occasional tap dancer, life starts to stack up like a seven-layer cake. Jocelyn Delk Adams’ personal goal through all of it? Keep things as sweet as possible.
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Today’s post was written by Alym Rayani, director of Microsoft 365.
With the General Data Protection Regulation (GDPR) taking effect, today marks a milestone for individual privacy rights. We live in a time where digital technology is profoundly impacting our lives, from the way we connect with each other to how we interpret our world. Central.